One day, when my daughter was in college, she called me in a panic because that afternoon she was going to be giving her first campus tour at her university. As she did a “run through” of her tour stops and the comments she would make at each, something she said struck me. She mentioned that parents […]
Every year around this time I post communication tips for talking with your child’s teacher. However, these tips are about more than talking with the teacher. They’re about creating open communication and building an effective parent-teacher relationship that will serve you when things are going well and when your child hits some inevitable bumps along […]
Speech anxiety should never go away. However, you do want to keep it under control, so you’ll look and feel like the confident, professional, expert that you are.
I probably lead a difficult people workshop at least once a month. For some reason, a lot of people seem to have difficulty dealing with the different personality types in their lives. Go figure! One of the things I like to do when I kick off a workshop is to have people take a selfie […]
Whether we blame it on auto complete, or we cover ourselves with an automatic disclaimer on text messages and emails, such as, “This message was sent from my phone, so ignore my sloppy writing,” we need to stop blaming our communication devices for the poor messages we send. A recent survey found that spell check and […]
Interpersonal Skills are the emotional, verbal, and nonverbal skills necessary to successfully interact with others and build one-on-one relationships. Since interpersonal skills aren’t generally taught in school, we take what we learned in childhood from our parents, and go forth into our lives doing the best we can. However, sometimes our best isn’t good enough […]
In today’s competitive employment environment, it’s increasingly important to do everything you can to get and stay relevant in your organization and your area of expertise, and to be able to communicate that relevance to others. From job knowledge and the latest trends, to technological savvy, employers have increasingly higher expectations that their employees will do their […]
Like many of you, I’ve spent the past month or so trying to set priorities and goals for 2016 and part of that process was establishing my plans for this blog. If you have set goals for yourself for this year, you should give yourself a pat on the back– because you’re amongst the minority. […]
The holiday season is a time when many people turn their attention to giving. Although this should be a joyful process, it is often one filled with stress, as we struggle to come up with ideas of what to give others. This year, why not focus on the gift of excellent communication? It’s something that […]
With just about two weeks left in 2015, many people are talking about setting their goals for 2016. However, I find it strange that so many people talk about goal setting and say that it’s important, but most of them never do it. In fact, fewer than 20% of people ever actually set goals. Without setting […]
