Please—a simple word that shouldn’t require a reminder. Our mothers demanded it when we were children. “What’s the magic word?” “What do we say when we want someone to pass the broccoli?” “No thanks,” perhaps. As we get older, move out on our own, and no longer rely on our mothers to keep us in […]
Nonverbal communication plays a significant role in either reinforcing or contradicting our words. An oft-quoted statistic states that 93 percent of our communication is nonverbal. However, to state such is to oversimplify the role of nonverbal communication. It’s fair to say though, that our nonverbal messages are critical to the believability of our words. Our […]
“Imagine passing a home under construction and watching the carpenter attempt to build the house with only a hammer and screwdriver. He might be able to get some of the tasks done, but certainly not all of them, and he would be unable to achieve his goal. The solution: adding to his toolbox in order […]
