BLOG ARTICLES BY AMY

Stop These 6 Bad Listening Habits to Boost Your Communication Skills

Stop These 6 Bad Listening Habits to Boost Your Communication Skills

In a previous post, I discussed how to Improve Your Listening in Six Easy Steps. However, sometimes the first step to improving your listening skills is to eliminate any bad habits you’ve developed.Here are some of the most common poor listening habits. I’ve been guilty of several. What about you? 1. Interrupting You’re basically telling […]

Top 8 Communication Mistakes That Could Destroy Your Career

Top 8 Communication Mistakes That Could Destroy Your Career

No matter where you work or what you do, possessing at least “good” communication skills can make or break your career. Just think about the job ads you see online and even your own job description; they all include some requirement related to communication skills. “Great oral and written communication skills a must.” “Excellent interpersonal […]

10 Reasons Why Regular Staff Meetings Improve Workplace Productivity and Prevent Chaos

10 Reasons Why Regular Staff Meetings Improve Workplace Productivity and Prevent Chaos

Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what staff is doing, standard operating procedures aren’t followed, important things often “fall through the cracks,” there’s a lot of redundancy of effort and communication, and any improvements implemented quickly go by […]

Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what staff is doing, standard operating procedures aren’t followed, important things often “fall through the cracks,” there’s a lot of redundancy of effort and communication, and any improvements implemented quickly go by […]

Why Today’s Leaders Need Emotional Intelligence

Why Today’s Leaders Need Emotional Intelligence

As someone who has trained leaders for more than 25 years, one of the biggest challenges I see leaders facing is making the transition from team member and subject matter expert to leader. This transition is further complicated when organizations make the mistake of selecting new leaders based on length of employment and/or technical skill. […]

1 2 46

Get Your FREE Customer Communication Checklist

Are your team members communicating effectively with your customers?
Find out with this Effective Customer Communication Checklist.

You have Successfully Subscribed!