#As I was sitting here today planning this week’s blog post, I realized that this week is the 11th anniversary of my Performance Communication Blog. Although I haven’t always written every week, I’ve managed to amass more than 400 posts in the past 11 years, so I thought I’d share the 11 most popular posts (plus a bonus post) of all time with you.

Bonus post

Why Laziness is the TRUE Mother of Invention

#11

9 Reasons Why You Should Apologize Now

#10

Positive Assertiveness: 7 Tips for Stepping Up Without Stepping on Toes

#9

20 Words and Phrases to Add to Your Vocabulary

#8

The #1 Way to Avoid Misunderstandings and Conflict: Perception Checking

#7

4 Keys to a Meaningful Thank You

#6

A dog’s guide to listening: Improve your listening skills in six easy steps

#5

11 Communication Weaknesses that Will Kill Your Career

#4

6 Bad Listening Habits You Need to Break Now

#3

8 Reasons Regular Staff Meetings Are a Must

#2

8 Reasons Your Organization Needs Standard Operating Procedures

And the #1 post of all time . . .

What’s Your Communication Style? Take This 11-Question Communication Quiz and Find Out!