The High Cost of Poor Listening Skills

The High Cost of Poor Listening Skills

The high cost of poor listening isn’t evident when you visit Tenerife Island, the largest and most populous island in the Canary Island chain. More than five million tourists visit the island each year, enjoying its distinctly beautiful beaches, mountains, and many cultural festivals. However, these tourists probably don’t realize that Tenerife holds a more deadly distinction. […]

9 Conversations You Should Never Start at Family Holiday Gatherings

9 Conversations You Should Never Start at Family Holiday Gatherings

This week, I’m combining my regular “Monday Motivation for Performance Communicators,” with my blog because with Thanksgiving just a few days away, we’re officially starting the holiday season- including the stress of family gatherings. Family holiday gatherings should be a time to reconnect, enjoy great food and drinks, and most of all, to celebrate the “reason for the […]

Just Say No: 5 Ways to Make It Easier When It’s the Last Thing You Want to Do

Just Say No: 5 Ways to Make It Easier When It’s the Last Thing You Want to Do

For many of us, it’s the first word we learn, thus the popularity of baby T-shirts that read, “My name is No No” on the front. We learn to use “no” first, because it’s a powerful word synonymous with taking a stand, contradicting authority, being an individual. It was so easy to say as a […]

Six Guaranteed Ways to Become More Approachable

Six Guaranteed Ways to Become More Approachable

NOT APPROACHABLE! It may as well be written on the person’s forehead. First, there’s the lack of acknowledgement when you approach. Then, when finally acknowledged, you’re “greeted” with a sour-looking face,  slumped body language, and a mumbled, half-hearted greeting that is given only after you’re forced to prompt it because of the awkward silence while […]

Stop Kissing Frogs and Start Hiring Right with Behavioral Interview Questions

Stop Kissing Frogs and Start Hiring Right with Behavioral Interview Questions

Do you ever wonder why the person you meet in a job interview somehow disappears right after the interview and their unskilled, sloth-like, Doppelganger-with-an-attitude shows up for the first day of work? One of the answers lies in Behavioral Interview Questions. Sharon Maaz, president of the Association of Business and Professional Women, wondered the same […]

9 Tips for Establishing a Great Relationship with Your Child’s Teacher

9 Tips for Establishing a Great Relationship with Your Child’s Teacher

Every year around this time I post communication tips for talking with your child’s teacher. However, these tips are about more than talking with the teacher. They’re about creating open communication and building an effective parent-teacher relationship that will serve you when things are going well and when your child hits some inevitable bumps along […]

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