In the 20 plus years I’ve been in the adult working world, I’ve found that people vary greatly in their ability to “leave it at the door.” There are some people who have all types of personal problems or issues going on in their lives and no one at work ever hears about it. Others […]
One of the things I’ve noticed about the organizations I’ve served in more than 20 years in business, is that the organization’s “conflict culture” is almost always a direct reflection of the dominant conflict style of the organization’s leader. If the conflict style is weak or negative, it becomes a cancer in the organization, destroying […]
This week, I’m heading to the biggest conference of the year for professional speakers, the National Speakers Association’s Influence 2017 and I’m really looking forward to the opportunity to see old friends and meet new ones. As a professional communicator, you’d think starting a conversation with a new person is easy for me, but it’s not […]
Let’s face it, most people would rather have a root canal than add another meeting to their calendar. With the average business person attending about 62 meetings a month and finding that over 50 percent of meeting time is totally wasted, it’s no wonder that most people hate meetings. However, there are a lot of […]
In my “Monday Motivation for Performance Communicators,” email this week, I wrote about why we need to stop doing so much whining. But what if you’re not the one whining and instead, you find yourself being the sounding board for others’ gripes and complaints? How can you make it stop? Of course, I’m not talking […]
Women represent 50% of the population, 60% of college degree earners, 47% of the US workforce, and hold 52% of professional jobs. However, when it comes to leading organizations, women only hold about 14% of leadership positions. There are a many reasons for this leadership gap, from over-emphasis and under-valuing of gender differences, to the […]
Over the past week, the word “Accountability” has come up over and over again. First, it was a client who was looking for a customized program for her leadership team to help them learn how to hold themselves and their employees accountable for their actions. The second time was when I was having a discussion […]
Motivation. The elusive Holy Grail of managers around the world. “Why aren’t my employees motivated?” “How can I motivate my employees?” “Why can’t I keep motivation going?” At least once a week I’m asked one of these questions by a caller, client, or workshop participant. The Gallup organization estimates that disengaged, unmotivated workers cost businesses about $300 billion […]
On Monday, I was lucky enough to attend the opening keynote address at the Government Finance Officers Association which was presented by Jim Collins, leadership expert and best selling author of several books, including “Good to Great: Why Some Companies Make the Leap and Others Don’t.” I have no intention of repeating his presentation by […]
If you’ve ever seen one of those “When Animals Attack,” reality television shows, you know they’re based on stories and sometimes graphic video footage of animals attacking people. Sometimes the result is humorous, with the human simply being embarrassed by the encounter. Other stories end in tragedy. Many who watch these shows walk away concluding that the animals were […]
