This week’s blog post is a guest post by Workplace Culture Expert Michelle Howison. Michelle holds Master’s degrees in Behavioral Sciences and Industrial/Organizational Psychology. It was this training that sparked her interest in the psychology of company culture: What happens in organizations that makes people stay or go. Michelle started her career in organizational development […]
As some of you may remember, I wrote a post awhile back about the 8 Reasons Organizations Need Standard Operating Procedures. Although I know they are time consuming to write and can be a challenge to keep current, I hope you agreed after reading the post, that it’s critical that organizations have them and why. […]
In January of this year, I first met Tinkerbell. At the time, her name wasn’t even Tinkerbell, she was just “Female, black, Chihuahua, stray,” at the animal shelter where I volunteer. After adopting her, I took her to her first vet appointment. The first question they asked was her name, and “Tinkerbell,” came out of […]
Every year around this time I post communication tips for talking with your child’s teacher. However, these tips are about more than talking with the teacher. They’re about creating open communication and building an effective parent-teacher relationship that will serve you when things are going well and when your child hits some inevitable bumps along […]
Speech anxiety should never go away. However, you do want to keep it under control, so you’ll look and feel like the confident, professional, expert that you are.
Whether an actual letter, a card, or even a short sentiment written on a piece of scrap paper, there’s something very personal and meaningful about taking the time to communicate with someone using pen and paper. First, a handwritten note takes time to produce. There’s no spell check and no backspace key. You’ve got to get […]
I probably lead a difficult people workshop at least once a month. For some reason, a lot of people seem to have difficulty dealing with the different personality types in their lives. Go figure! One of the things I like to do when I kick off a workshop is to have people take a selfie […]
I wrote my first blog post on May 31, 2011. The title of the post was “What Everyone Ought to Know About Communicating Successfully.” In it, I stated that my goal for the blog was for all of us to grow our communication skills and that I needed you, my readers, to help with that. After I’d published […]
Whether we blame it on auto complete, or we cover ourselves with an automatic disclaimer on text messages and emails, such as, “This message was sent from my phone, so ignore my sloppy writing,” we need to stop blaming our communication devices for the poor messages we send. A recent survey found that spell check and […]
Interpersonal Skills are the emotional, verbal, and nonverbal skills necessary to successfully interact with others and build one-on-one relationships. Since interpersonal skills aren’t generally taught in school, we take what we learned in childhood from our parents, and go forth into our lives doing the best we can. However, sometimes our best isn’t good enough […]
