BLOG ARTICLES BY AMY
Dealing with Difficult People is All About Choices
I probably lead a difficult people workshop at least once a month. For some reason, a lot of people seem to have difficulty dealing with the different personality types in their lives. Go figure! One of the things I like to do when I kick off a workshop is to have people take a selfie […]
It’s Time to Say “YES”
I’ve written many articles and blog posts about when and how to say, “no.” I even have a chapter in my book, Practical Communication, on the subject. I’ve written extensively about saying “no” because too many people don’t know how to say “no” to things that are bad for them and people who don’t have […]
Is This All You Need?
I wrote my first blog post on May 31, 2011. The title of the post was “What Everyone Ought to Know About Communicating Successfully.” In it, I stated that my goal for the blog was for all of us to grow our communication skills and that I needed you, my readers, to help with that. After I’d published […]
Is it Time to Change The Channel?
When it comes to communicating a message, we have a lot of channels to choose from: Face-to-face Phone Text messaging Email Skype/Facetime/GoToMeeting And more! With so many options, we sometimes choose the wrong channel for our message, resulting in miscommunication and sometimes conflict. In fact, we’ve become so reliant on written forms of communication, such […]
Technology is No Excuse for Sloppy Writing
Whether we blame it on auto complete, or we cover ourselves with an automatic disclaimer on text messages and emails, such as, “This message was sent from my phone, so ignore my sloppy writing,” we need to stop blaming our communication devices for the poor messages we send. A recent survey found that spell check and […]
7 Signs that Your Interpersonal Skills May Need a Tuneup
Interpersonal Skills are the emotional, verbal, and nonverbal skills necessary to successfully interact with others and build one-on-one relationships. Since interpersonal skills aren’t generally taught in school, we take what we learned in childhood from our parents, and go forth into our lives doing the best we can. However, sometimes our best isn’t good enough […]
Are you showing appreciation like you should be?
One of my New Year’s resolutions was to do a better job of showing more appreciation to those around me. While on vacation two weeks ago, I discovered that my phone charger for the car was dead. It provided a real challenge since I was relying on my phone for navigation. I mentioned to my […]
8 Reasons Regular Staff Meetings Are a Must
Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what staff is doing, standard operating procedures aren’t followed, important things often “fall through the cracks,” there’s a lot of redundancy of effort and communication, and any improvements implemented quickly go by […]
It’s time to declare your communication independence.
Since today is Independence Day in the U.S., I’ve been thinking a lot about the things that hold us back in life and keep us from being truly free, especially things over which we have 100% control. If you’re tired of suffering under the tyranny of technology, being ruled by bad relationships, or being held captive by […]