The best leaders know that dealing with problem employee behavior is just one of those things that comes with the job. However, most people who find themselves in leadership positions don’t receive the training needed to make their discipline efforts effective. Learning on-the-job works, but only if you have great leadership examples to follow. Here […]
I’ve always wanted to plant a garden, so several years ago I did. Since I wanted it to be successful, I really gave my garden a lot of attention. I watered every day, fertilized, fussed, and worried over it. My reward? A whole lot of nothing. I harvested one zucchini from my zucchini plant before […]
Today has not been a good day. It started off badly when the GPS on my phone and the one in my car contradicted each other with the fastest route to get to my workshop and I didn’t know which one to follow. Then, when I got to my destination, the payment machine for the […]
You bet business etiquette does matter! In fact, it matters now more than ever. That’s why, instead of a regular blog post today, I thought I’d try something I never have in the 8 years I’ve been writing this blog- and that’s a webinar on the subject instead. As a loyal reader, I’m offering you […]
“So . . . how’s it going?” “Fine.” Most leaders know how important it is to regularly check in with their employees to see how things are going, but many of them don’t know WHAT to ask to get more than just a monosyllabic response. Below are some great questions you should be asking your […]
When writing this blog, I often get long-winded in my attempt to explain, define, provide examples, etc., so that people, “get it.” However, there is some communication advice that is so simple, so succinct, that it doesn’t require explanation. Here are 10 Communication “quotes” that are my favorites. Some are my own, some are just […]
In seven short days, my biggest life dream will become a reality. As many of you know, I’m very passionate about animal welfare and have fostered more than 500 cats, dogs, puppies, and kittens in the past few years. However, my ability to help animals has been limited to the number of bathrooms I’m willing […]
Yesterday, I was asked by a client to re-run this post from a few years ago. Jack, my Doberman, died in December 2017 at the age of 13. The lessons that played out while waiting for him during his treatments five years ago I’ve seen repeated over and over again in waiting rooms as I’ve […]
I’m all about building rapport, communicating, and creating great relationships with people at work, including your boss. However, there are just some things, no matter how great your relationships is, that you should never share with your boss, especially if you want to continue to be successful in your career. Yes, I realize when you […]
Statistics, extrapolations and counting by Radicati Group from February 2015 estimate the number of emails sent per day (in 2015) to be around 205 billion. This means almost 2.4 million emails are sent every second and some 74 trillion emails are sent per year. However, how many of the emails sent every day actually reach the “right” person and achieve […]
