“Words – so innocent and powerless as they are, as standing in a dictionary, how potent for good and evil they become in the hands of one who knows how to combine them.”- Nathaniel Hawthorne Many people underestimate the power of words to create their reality and to impact the reality of others. Think about […]
An assertive, professional, business handshake helps create a great first impression. Here are some tips for achieving handshake success!
Every year, many people resolve to make the coming year their “best ever” by making resolutions for better behavior. The most common resolutions include losing weight, exercising, stopping bad habits (smoking, sugar, etc.), getting a better job, etc. As this is a communication blog, over the past few weeks I’ve been collecting reader-submitted suggestions for […]
Last week, I targeted advice givers and provided tips for offering advice in a way that makes it more palatable to the receiver. However, I know that not every advice giver reads my blog and even those who do will struggle to keep their opinions to themselves. Therefore, I thought I should follow-up this week […]
Okay, before I get started, I have to admit one of my many flaws: I DO NOT like being told what to do. My natural instinct when someone says, “You should. . .” or “You have to. . .” is to do the exact opposite. It’s not that I’m not open to advice or others’ […]
I just completed a 30-day video series called, “Communication Skills for Career Success.” Over the 30 days, people who watch the daily 2-3 minute videos receive tips, techniques, inspiration, and goals for building upon their set of communication skills; from listening, word choice, and nonverbal communication, to making the decision whether to confront someone in […]
We all know at least one. It’s that guy who only asks how you’re doing so he can jump in and tell you how he’s doing. It’s that gal who has to let you know all about the great things her son is doing, but never asks about even ONE of your kids. I call […]
A few years ago I worked with a man named Martin. He was a condescending know-it-all and I avoided him whenever I could. As soon as I saw him walking toward me, I could feel myself getting annoyed. Any time he spoke to me, all I could think was, “Who does he think he is […]
I’m all about building rapport, communicating, and creating great relationships with people at work, including your boss. However, there are some things you should just keep to yourself if you want to continue to be successful, and climb the ladder, in your career. Yes, I realize when you read some of these items, some of […]
“The single best predictor of a candidate’s future job performance is his or her past job behavior.” “How do we know this is true? Because it’s been proved in thousands of actual job situations for more than two decades. Interviews that probe for past behavior have been found to be more reliable than ones that […]
