In a previous post, I discussed how to Improve Your Listening in Six Easy Steps. However, sometimes the first step to improving your listening skills is to eliminate any bad habits you’ve developed.Here are some of the most common poor listening habits. I’ve been guilty of several. What about you? 1. Interrupting You’re basically telling […]
No matter where you work or what you do, possessing at least “good” communication skills can make or break your career. Just think about the job ads you see online and even your own job description; they all include some requirement related to communication skills. “Great oral and written communication skills a must.” “Excellent interpersonal […]
Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what staff is doing, standard operating procedures aren’t followed, important things often “fall through the cracks,” there’s a lot of redundancy of effort and communication, and any improvements implemented quickly go by […]
Whether it’s an email received after a workshop or the line of people waiting to ask that burning question after a conference session, for the 25+ years in business, people have had a LOT of questions related to communicating at work and at home that they’ve looked to me to answer. As I was sitting […]
Conversation Dominators. We all know at least one. It’s the woman at work who only asks how you’re doing so she can jump in and tell you how she’s doing. It’s that guy next door who has to let you know all about his son’s great accomplishments in sports, but never asks about even ONE […]
Marcel Schwantes posted a great story in INC., sharing some of Warren Buffet’s top leadership advice. One of the key points was: “Learn to delegate your authority” So, I thought I’d share some of my best delegation advice from more than 20 years of helping leaders and business owners avoid drowning in tasks and responsibilities […]
Data compiled in 2018 by the Radicati Group shows that there were about 124.5 billion business emails sent and received each day, while there are about 111.1 billion consumer emails sent and received each day. I can only imagine how much that number has gone up now, with so many people working remotely! As a result, […]
Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what staff is doing, standard operating procedures aren’t followed, important things often “fall through the cracks,” there’s a lot of redundancy of effort and communication, and any improvements implemented quickly go by […]
‘Tis the season for holiday events including those at work and in your professional organizations. The office party can be great times to really get to know your coworkers and colleagues, a chance to network and make new connections, and overall, an opportunity to shine as bright as Rudolph’s nose. ‘ However, every year I […]
Everyone’s striving for excellence these days, or at least that’s what they tell people. So why is it that we so infrequently experience excellence? I think it’s because we’re focused on the wrong thing. We should be focusing on consistency rather than excellence and here’s why. I recently spoke to a man who was very […]
