Whether it’s an email received after a workshop or the line of people waiting to ask that burning question after a conference session, for the 25+ years in business, people have had a LOT of questions related to communicating at work and at home that they’ve looked to me to answer. As I was sitting […]
Conversation Dominators. We all know at least one. It’s the woman at work who only asks how you’re doing so she can jump in and tell you how she’s doing. It’s that guy next door who has to let you know all about his son’s great accomplishments in sports, but never asks about even ONE […]
Marcel Schwantes posted a great story in INC., sharing some of Warren Buffet’s top leadership advice. One of the key points was: “Learn to delegate your authority” So, I thought I’d share some of my best delegation advice from more than 20 years of helping leaders and business owners avoid drowning in tasks and responsibilities […]
Data compiled in 2018 by the Radicati Group shows that there were about 124.5 billion business emails sent and received each day, while there are about 111.1 billion consumer emails sent and received each day. I can only imagine how much that number has gone up now, with so many people working remotely! As a result, […]
Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what staff is doing, standard operating procedures aren’t followed, important things often “fall through the cracks,” there’s a lot of redundancy of effort and communication, and any improvements implemented quickly go by […]
‘Tis the season for holiday events including those at work and in your professional organizations. The office party can be great times to really get to know your coworkers and colleagues, a chance to network and make new connections, and overall, an opportunity to shine as bright as Rudolph’s nose. ‘ However, every year I […]
Everyone’s striving for excellence these days, or at least that’s what they tell people. So why is it that we so infrequently experience excellence? I think it’s because we’re focused on the wrong thing. We should be focusing on consistency rather than excellence and here’s why. I recently spoke to a man who was very […]
Listening is probably our most important, but most underutilized communication skill. Part of the problem is that people are selfish and would rather be the one talking than listening. However, I also think people are bad listeners because nowhere along the line as we’re growing up, does anyone teach us how to be good listeners. […]
Effective communication is criticial to success in just about every facet of our lives and at the top of the list of what makes communication is SPECIFICITY! So much of our miscommunication comes from lack of specificity. We THINK we’re being specific when we say: Get it to me at the beginning of the month. […]
Last week, I shared some common mistakes many meeting facilitators make when conducting meetings and I shared tips on how you can avoid them. For those of you who are tired of reading about meetings, you’ll be glad to know this is my third and final reason your meetings are not as effective as they […]
