Accountability is the Language of Successful Leaders

Accountability is the Language of Successful Leaders

Over the past week, the word “Accountability” has come up over and over again. First, it was a client who was looking for a customized program for her leadership team to help them learn how to hold themselves and their employees accountable for their actions. The second time was when I was having a discussion […]

There’s a big difference between an explanation and an excuse

If you look up the words explanation and excuse in the dictionary, at first, they appear similar. However, if you look closer, there’s a significant difference: Explanation: clarification, reason, details, an account of … Excuse: justification, defense, to try to remove blame from … When most people offer an explanation, they usually do so as fact—as […]