When writing this blog, I often get long-winded in my attempt to explain, define, provide examples, etc., so that people, “get it.” However, there is some communication advice that is so simple, so succinct, that it doesn’t require explanation.
Here are 10 Communication “quotes” that are my favorites. Some are my own, some are just common phrases, and some are probably quotes from others. (If you know the REAL sources, comment and let me know so I can give the person credit!)
1. Talk less, listen more.
2. Don’t use a 25-cent word when a 5-cent word will do.
3. Seek first to understand, then to be understood. (Thank you, Stephen Covey)
4. Say what you mean and mean what you say.
5. Get to the point.
6. The word, “but,” negates everything you said before it.
7. If you have to say, “I really shouldn’t be telling you this,” then don’t.
8. You can’t un-ring a rung bell.
9. Don’t come to me with problems, come to me with solutions.
And a direct quote from my daughter when she was about three-years old and I was busily doing other things while she was trying to tell me something. She took my face in her hands, turned my face to her, and said,
10. “Mommy, I need you to look at me when I’m talking to you so I know you’re listening.”
What communication “one-liners” would you add to this list?