One of the shortest words in the English language is also one of the hardest words to say for many people. NO!
I’ve written blog posts in the past about WHY you should say no and given a few examples of HOW to say it, but I wanted you to have more ways and examples all in one place. Therefore, I’ve created this infographic for you to help you identify various options for saying no without sounding like a jerk.
Enjoy!
As leaders, we focus a lot on what we say: preparing for meetings, writing the perfect email, or rehearsing for presentations. But the reality is, that some of the most important messages we send don’t come from our words—they come from our nonverbal communication. Things like your body language, facial expressions, tone of voice, or […]
No matter where you work or what you do, possessing at least “good” communication skills can make or break your career. Just think about the job ads you see online and even your own job description; they all include some requirement related to communication skills. “Great oral and written communication skills a must.” “Excellent interpersonal […]
As someone who has trained leaders for more than 25 years, one of the biggest challenges I see leaders facing is making the transition from team member and subject matter expert to leader. This transition is further complicated when organizations make the mistake of selecting new leaders based on length of employment and/or technical skill. […]
Have you ever felt like you’re the odd one out at work? Do you struggle to fit in with your coworkers or wonder why they don’t seem to want to include you or listen to your ideas? If the thought has crossed your mind that some, if not all of your coworkers, may not appreciate […]
Tis the season for holiday events including those at work and in your professional organizations. The office party can be a great time to really get to know your coworkers and colleagues, a chance to network and make new connections, and overall, an opportunity to shine as bright as Rudolph’s nose. However, every year we […]
People often ask me what’s the first step to becoming a better listener. The answer? Get rid of your bad listening habits. As much as we don’t like to admit it, most of us aren’t the best of listeners and we’ve developed some bad habits over our lifetimes. As you review this list of bad […]
