As leaders, we focus a lot on what we say: preparing for meetings, writing the perfect email, or rehearsing for presentations. But the reality is, that some of the most important messages we send don’t come from our words—they come from our nonverbal communication. Things like your body language, facial expressions, tone of voice, or […]
In a previous post, I discussed how to Improve Your Listening in Six Easy Steps. However, sometimes the first step to improving your listening skills is to eliminate any bad habits you’ve developed.Here are some of the most common poor listening habits. I’ve been guilty of several. What about you? 1. Interrupting You’re basically telling […]
No matter where you work or what you do, possessing at least “good” communication skills can make or break your career. Just think about the job ads you see online and even your own job description; they all include some requirement related to communication skills. “Great oral and written communication skills a must.” “Excellent interpersonal […]
From facial expressions and body language, to our vocal qualities, clothes, and even how we use or misuse time, our nonverbal communication speaks “loud and clear,” whether we want it to or not. Here’s why: First, it is our primary mode of communication. Before you could speak, you “communicated” how you felt using body language, […]
From facial expressions and body language, to our vocal qualities, clothes, and even how we use or misuse time, our nonverbal communication speaks “loud and clear,” whether we want it to or not. Here’s why: First, it is our primary mode of communication. Before you could speak, you “communicated” how you felt using body language, […]
There are a lot of myths surrounding the subject of nonverbal communication. The biggest being the oft quoted statistic stating that nonverbal communication is 93% of communication, leaving verbal communication only 7% of our interactions. Despite the myths, I will agree that nonverbal communication is very powerful for many reasons, but two reasons really stand […]
Speech anxiety should never go away. However, you do want to keep it under control, so you’ll look and feel like the confident, professional, expert that you are.
Most people would agree that conveying a sense of confidence at work is integral to making a good impression, communicating assertively, and for leaders, to inspiring people to follow them. Unfortunately, many people don’t realize that instead of communicating confidence, they’re actually sending messages of weakness through their nonverbal communication. Emotional leakage is a term […]
Let’s face it, most people love to talk more than they like to listen. The squeaky wheel gets the grease after all, right? In fact, everything we learn from the time we’re young reinforces the value of talk over listening. We wait for baby’s first word, bribing and cajoling them to say something … anything […]
Technical expertise isn’t enough to ensure career success. You must have excellent communication skills to achieve career longevity.
