As leaders, we focus a lot on what we say: preparing for meetings, writing the perfect email, or rehearsing for presentations. But the reality is, that some of the most important messages we send don’t come from our words—they come from our nonverbal communication. Things like your body language, facial expressions, tone of voice, or […]
Would you fly on a plane knowing that the maintenance crew and pilots were “sort of” trained, didn’t use checklists, and were allowed to do things however they wanted? Would you want a surgeon operating on you who was “told” how to operate by someone a few years back but didn’t have a clear procedure […]
Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what staff is doing, standard operating procedures aren’t followed, important things often “fall through the cracks,” there’s a lot of redundancy of effort and communication, and any improvements implemented quickly go by […]
As someone who has trained leaders for more than 25 years, one of the biggest challenges I see leaders facing is making the transition from team member and subject matter expert to leader. This transition is further complicated when organizations make the mistake of selecting new leaders based on length of employment and/or technical skill. […]
Let’s face it, being a leader is challenging. Most of us never anticipate when we take on a leadership role the amount of time we’ll spend just trying to keep the team going in the right direction. In any team, there are going to be different types of people. Some will want to focus on […]
If your plate is overflowing and you struggle to let go of the things on your to-do list, you need to watch this quick, 15-minute training program I did for Global Pet Expo this past Spring! In it, I share 5 easy steps you can follow to delegate “Like a Boss” today! People have a […]
Over the past week, the word “Accountability” has come up over and over again. First, it was a client who was looking for a customized program for her leadership team to help them learn how to hold themselves and their employees accountable for their actions. The second time was when I was having a discussion […]
Whether you chose to work remotely or you’ve been thrust into the world of “telecommuters” by world events or changes in your business or industry, trying to manage a remote team brings challenges to even the most experienced leaders. In times of crisis, it’s very important that you realize your employees may feel like their […]
\Although telecommuting isn’t new, the Coronavirus has made working from home the only way to stay in business for many organizations. Employees who never thought they’d work from home now find themselves struggling to carve out office space in their homes and juggling getting work done with bored kids who will likely be out of […]
For those of you who know me, you know I live on an animal rescue ranch. At any given time we have anywhere between 40-60 animals here of all ages, sizes, and varieties. Right now, we have three barn cats, six kittens, a puppy and her mom, two goats, two donkeys, one pony, one horse, […]
