Most people would agree that conveying a sense of confidence at work is integral to making a good impression, communicating assertively, and for leaders, to inspiring people to follow them. Unfortunately, many people don’t realize that instead of communicating confidence, they’re actually sending messages of weakness through their nonverbal communication. Emotional leakage is a term […]
Without even realizing it, you may have let wimpy words and powerless phrases sneak into your vocabulary. These words and phrases tell others that you’re unsure of yourself, your ideas, and your position. The result? They’re likely zapping your personal power and credibility at work. If you want to project confidence and authority and need […]
Gossip is one of the many things that can lower workplace productivity. It can also create an environment of mistrust and can damage working relationships. Even if we don’t start the gossip, listening to it, passing it on, or standing idly by while it’s happening, makes us part of the gossip and helps perpetuate it. When […]
How many times have you sat through meetings where discussions got off track, tempers flared, and the meeting ran longer than scheduled? These are just some of the frustrations meeting participants feel about a poorly run meeting. That’s why the second reason your meetings suck the life out of everyone is poor facilitation. Last week […]
Over the past five years or so, I’ve fostered almost 250 animals for my local animal shelter. Most of my fosters have been kittens; from the “bottle babies” who need to be fed round-the-clock to teenagers who romp, pounce, and cause a lot of chaos. Although they’re often a lot of work, caring for them […]
Technical expertise isn’t enough to ensure career success. You must have excellent communication skills to achieve career longevity.
Over the years, I’ve discovered that there are two types of people when it comes to the issue of accountability. The first is the accountable person. This is the person who is self aware and understands his or her role and responsibility in a problem situation. The accountable person is someone who learns and grows […]
For many of us, it’s the first word we learn, thus the popularity of baby T-shirts that read, “My name is No No” on the front. We learn to use “no” first, because it’s a powerful word synonymous with taking a stand, contradicting authority, being an individual. It was so easy to say as a […]
When I started the Practical Communication Blog, my second post was entitled, “What You Don’t Know About Nonverbal Communication Can Hurt You.” In it, I discussed the importance of understanding the powerful role nonverbal communication plays in our interactions. Today, I want to share five nonverbal communication tips taken from my book “Practical Communication: 25 Tips, […]
At the end of the day, the bottom line with communication is to create a win-win situation between you and your audience. In a nutshell, you want to communicate your message clearly. Okay, how many clichés have you counted so far? According to Dictionary.com, a cliché is, “A trite, stereotyped expression; a sentence or phrase, […]
