BLOG ARTICLES BY AMY
5 Discipline Habits of Effective Leaders
Great leaders know that discipline is just one of those things that comes with the job. However, most people who find themselves in leadership positions don’t receive the training needed to make their discipline efforts effective. Learning on-the-job works, but only if you have great leadership examples to follow. Therefore, here are five discipline practices […]
3 Reasons You Must Learn to Say No
This week has been a very hectic week for me, and it’s only Wednesday as I write this post. I’ve had many competing priorities and others’ priorities have worked their way into my life as well. To make it through, I’ve had to say “no” a lot. I’ve told myself “no” when I’ve been tempted […]
6 Voicemail Greeting Mistakes That Drive Customers Away
One of my personal pet peeves is bad voicemail greetings. I can’t stand calling someone’s home and hearing a four year old giving a voicemail greeting. Having the whole family on the line drives me crazy too. In the workplace, it’s voicemail greetings like the ones below that make me want to hang up and […]
9 TV Quotes to Live By at Work
This past weekend, I was recovering from oral surgery that left it difficult for me to talk or to get much work done. As a result, I spent a lot of time sitting on my couch watching television. (Here’s a pic from my vantage point on the couch.) As I caught up on my favorite […]
7 Bad Meeting Habits You Might Need to Break
Every time I teach a “Making Meetings Work” workshop, I ask the group, “How many of you enjoy going to meetings?” Can you guess how many hands go up? You’re right — none! Since so many of us don’t like to go to meetings, I think we’ve developed some bad habits as a subconscious rebellion. Unfortunately, […]
11 Communication Weaknesses that Will Kill Your Career
Technical expertise isn’t enough to ensure career success. You must have excellent communication skills to achieve career longevity.
7 Signs that You’re Probably a Blamer
Over the years, I’ve discovered that there are two types of people when it comes to the issue of accountability. The first is the accountable person. This is the person who is self aware and understands his or her role and responsibility in a problem situation. The accountable person is someone who learns and grows […]
The #1 Way to Avoid Misunderstandings and Conflict: Perception Checking
Most of the conflict I have experienced in my life, both first and second hand, has not been the result of factual disagreement, but of differing perceptions. Every day we interact with others, “notice” their behavior, and then proceed to draw conclusions about what it is, what it means, etc. Our interpretations, and thus our […]
7 Reasons Your Performance Appraisals Are a Waste of Time
Ah, performance appraisals. Some people hate them and the rest hate them too. As a result, many organizations are questioning the need for performance appraisals and others have stopped doing them altogether. When done properly as part of an overall performance management program, appraisals are an opportunity to reward top performers, help redirect and develop […]