Every year around this time I post communication tips for talking with your child’s teacher. However, these tips are about more than talking with the teacher. They’re about creating open communication and building an effective parent-teacher relationship that will serve you when things are going well and when your child hits some inevitable bumps along […]
I was presenting a customer service program last week when a participant asked how to handle customers who continued to talk on their cell phones while she tried to help them. “Isn’t that rude?” she asked. She was obviously a nicer person than I am, since she had to ask. Of course it’s rude, disrespectful, […]
I could blame it on tough financial times, but money has probably always been difficult for people to discuss. For most of us, how much we have, how we choose to spend it, and whether we’re having financial difficulties, are all very personal. Revealing this information can make us feel vulnerable to other people’s judgment […]
I have a lot of respect for teachers. Dealing with overcrowded classrooms, budget cuts, and having to pay for many of your classroom supplies yourself just doesn’t seem worth the salary most teachers get paid. Now top that off with having to deal with demanding parents, disrespectful children (not all of them of course, but […]
