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Practical Communication
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8 Tips for Offering a Sincere Apology

Last week I wrote about the importance of apologizing when you’ve wronged someone. However, there are times when an apology can actually make the situation worse, such as when the apology is insincere, sarcastic, or flippantly delivered. To ensure your apology is accepted in the spirit with which you intend it, be sure to follow […]

Amy Castro
April 9, 2013
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