BLOG ARTICLES BY AMY
If you never have conflict in your life, don’t read this post!
Whether it’s working remotely or struggling to home-school your children, you may find that since COVID-19 began, you’re getting into more arguments and conflict situations with those around you. When faced with a conflict or potential conflict situation, everyone has a specific “go to” or primary conflict style that they’re likely to use to get […]
Are Your Employees Driving Customers Away?
If you have a business, one of your top goals is probably customer retention, but guess what? Your employees are driving customers away every day and you probably don’t even know it. Let’s face it, no matter your industry or type of business, you have competitors. There’s another business like yours on the next block, […]
Sometimes you just need to take a break to regroup
I logged into my website today and realized I haven’t done a blog post since November 17. Some of you may have noticed and for others, you may not have missed my weekly emails amongst the hundreds of emails that cram your inbox every month. I logged in today thinking I was going to be writing […]
When dealing with crisis, stay focused and prioritize
We all know that 2020 has been a dumpster fire. However, for my family, that dumpster fire turned into a shitstorm with multiple dumpster fires flying around in it starting around October 5. It’s not the first time my family has faced crisis, as I’m sure yours has as well, but it’s probably one of […]
Stop taking the easy way out when it comes to communication
When we want to communicate something to others, one of the most important decisions we have to make after deciding WHAT we want to communicate, is HOW. That’s where the communication “channel” comes in. In 1720, our options were pretty much limited to face-to-face communication or sending a written letter. In 2020, we have a […]
Just Say No: 6 Ways to Say It Without Sounding Like a Jerk
One of the shortest words in the English language is also one of the hardest words to say for many people. NO! I’ve written blog posts in the past about WHY you should say no and given a few examples of HOW to say it, but I wanted you to have more ways and examples all […]
Do your people skills need a tune up? Ask yourself these questions and find out.
People Skills, or Interpersonal Skills are the emotional, verbal, and nonverbal skills necessary to successfully interact with others and build one-on-one relationships. Since people skills aren’t generally taught in school, we take what we learned in childhood from our parents, and go forth into our lives doing the best we can. However, sometimes our best […]
What We Can All Learn About Resilience from Oliver the Rescue Dog
On June 30, just a few months into the Covid-19 pandemic, I received a call pleading for help for a dog someone had seen “dumped” from a pickup truck on a dead-end country road. As the president of an animal rescue, this isn’t the first call I’ve received like this one, but when I got […]
Knowing your conflict style is key to conquering conflict
Whether it’s being stuck at home day in and day out with your family, or frustration over trying to keep remote connections with your coworkers, you may find that since COVID-19 began, you’re getting into more arguments and conflict situations with those around you. When faced with a conflict or potential conflict situation, everyone has […]