The holiday season is upon us and you may be feeling stressed out, worried, and wishing it was over already. Don’t let this year be another year where you feel you have to just “survive” the holidays. The words holiday and stress do not have to go hand-in-hand! Here are some tips borrowed from our […]
Several years ago, I mentioned to a friend that I couldn’t stand receiving certain holiday letters because of the things people write in them. Apparently, she didn’t believe me when I told her I didn’t mean HER letters, because she didn’t send me her Christmas letter again for about 10 years. I promise I wasn’t […]
I thought I’d get a jump-start on holiday-themed blogs this year so we can all be prepared for finding joy in what can sometimes be a stressful season. To kick things off, let’s talk about holiday gatherings like Thanksgiving, which is coming up next week! Family holiday gatherings should be a time to reconnect, enjoy […]
Working to build a successful company requires time and dedication. However, many new businesses fail because they lack the fundamentals of running a business. For businesses these days, these fundamentals include more than just product knowledge and pricing. Today’s savvy business owner knows that to be successful in any business, you need a strong brand […]
Change is constant. Whether it’s a shift in your organization or the need to adapt to the ever-changing world around you, change is inevitable and necessary. Change as an individual, however, can be more challenging and uncomfortable than other types of change. Change leads to growth, but it can also be scary and for many […]
The world has become a digital marketplace, and businesses must keep up with changing customer expectations if they want to compete with their competitors, both locally and globally. To stay competitive, business owners need to understand how their employees can help them provide better customer service. Encouraging employees to provide excellent customer service can be […]
No matter how hard you try to prevent unhappy customers, there are always going to be times when customers are unhappy with a product or service. One of the most important things you can do as a leader is to ensure that you and your staff say the right things to de-escalate situations when they […]
Most people don’t like to make New Year’s Resolutions because they don’t last much past January 10th. However, this year, I challenge you to make one of your resolutions to eliminate these weak, life-limiting words from your vocabulary. Not only will you feel better about yourself, but by eliminating these words from your vocabulary, you’re […]
Whether it’s working remotely or struggling to home-school your children, you may find that since COVID-19 began, you’re getting into more arguments and conflict situations with those around you. When faced with a conflict or potential conflict situation, everyone has a specific “go to” or primary conflict style that they’re likely to use to get […]
With many offices shutting down and companies asking employees to work from home, we have a whole new group of telecommuters who are trying to not only figure out how to work from home successfully, but also juggle kids and pets too. As someone who has been working from home for more than 25 years, […]
