Performance Communication

Break Bad Habits and Thrive in Both In-Person and Virtual Meetings

Every time I teach a “Making Meetings Work” workshop, I ask the group, “How many of you enjoy going to meetings?” Can you guess how many hands go up? You’re right — none!

Since so many of us don’t like to go to meetings, I think we’ve developed some bad habits as a subconscious rebellion. Unfortunately, our bad meeting habits are what contribute to making meetings ineffective and as a result, make us hate going to meetings. We’re creating our own problem!

Here are some of the most common poor meeting habits I’ve observed, and even some I’ve been guilty of myself. If you read one (or several) that sound like you—it’s time to start breaking those bad habits.

 

1. Arriving Late

If the meeting starts at 9 a.m., this doesn’t mean you get there at 9 a.m. (or later); it means you should be seated and ready to go BY 9 a.m.

2. Completing Other Tasks

If you have other things to do that are more important than the meeting, skip the meeting. If you’ve been invited to participate, you can’t do that and other things at the same time.

3. Making or Taking Phone Calls

It doesn’t matter how important you are, it’s generally considered rude to take a call during a meeting. If you’re anticipating an emergency call, for example, if a loved one is in the hospital, put your phone on vibrate and step out of the room if you get a call. If you’re getting several calls and need to keep stepping out, you’ve now become a distraction to the meeting and you should probably leave.

4. Arriving Unprepared

If the meeting leader has sent out an agenda, be sure to review it in advance and come prepared to discuss the agenda topics. This might require research, bringing certain information/documents, etc. It’s a waste of time when agenda items have to be “tabled” until the next meeting because participants were unprepared to discuss an item.

5. Not Participating

Assuming you’ve done your homework by talking to the person who invited you to the meeting and you’ve both determined you need to be there, participate! Actively listen, ask questions, if you don’t understand something—say so. If you disagree—do so respectfully. Your presence was requested because someone believed you had something to give—do your part!

6. Monopolizing the Conversation

On the flip side of #5 above, don’t take your participation obligation too far. It’s great to contribute, but be sure you let others participate as well. Additionally, if you’re someone in a position of power, consider withholding your opinions until others have had a chance to so you don’t influence their opinions or input.

7. Taking the Meeting Off the Agenda

Even though you might have other topics you’d like to discuss with the group, stick to the agenda. If the meeting leader has planned well, the agenda items are exactly what can be covered in the allotted meeting time. Bringing up other subjects takes the meeting off track and is a big reason why meetings run past their end time.

Special Tips for Virtual Meetings

In the age of remote work, virtual meetings have become a staple. Here are a few additional tips to ensure your virtual meetings are as effective as possible:

1. Test Your Technology

Before the meeting starts, ensure your internet connection is stable, your camera and microphone work, and any necessary software is up to date. Technical difficulties can derail a meeting before it even begins.

2. Use a Professional Background

Whether it’s a tidy home office or a virtual background, make sure what your colleagues see behind you is appropriate and not distracting.

3. Mute When Not Speaking

Background noise can be incredibly distracting in virtual meetings. Keep your microphone muted when you’re not speaking to minimize disruptions.

4. Engage Actively

Just like in-person meetings, participation is crucial. Use features like hand-raising, chat, and reactions to engage without interrupting the speaker.

5. Stay Focused

Resist the urge to multitask. Even though you’re behind a screen, people can tell when you’re not paying attention. Treat virtual meetings with the same respect as face-to-face ones.

These are just a few of the things you shouldn’t do in a meeting. What other “bad behavior” have you observed? Comment and let me know!

For more information about improving your listening and other communication skills, check out my book, Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done. You can also check out two of my previous posts on listening: Break Down Your Listening Barriers in Five Easy Steps and The High Cost of Poor Listening.

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