Most people don’t like to make New Year’s Resolutions because they don’t last much past January 10th. However, this year, I’m making this one– to eliminate these words from my vocabulary. Any other offenders out there who would like to join me, come on! 1. Like– I’m not saying we should never use the word like, but […]
Happy holidays and best wishes that 2012 will be the best new year ever for you and yours. If you’re new to the blog, please feel free to go back and review 2011’s posts using the achieve feature to the right. If not a subscriber– get the blog delivered directly to your email each week, […]
I could blame it on tough financial times, but money has probably always been difficult for people to discuss. For most of us, how much we have, how we choose to spend it, and whether we’re having financial difficulties, are all very personal. Revealing this information can make us feel vulnerable to other people’s judgment […]
Regardless of the size of your organization or the nature of your business, if you’re not on board the social media train, you’ll be left standing at the station as your competitors travel into the future. From sole proprietors to non-profits, for-profits, cities, counties, and even school booster clubs– organizations are taking advantage of the […]
In the 20 plus years I’ve been in the adult working world, I’ve found that people vary greatly in their ability to “leave it at the door.” There are some people who have all types of personal problems or issues going on in their lives and no one at work ever hears about it. Others […]
If you’ve ever seen one of those “When Animals Go Bad,” reality T.V. shows, you know they’re based on stories and sometimes graphic video footage of animals attacking people. Sometimes the result is humorous, with the human simply being embarrassed by the encounter. Other stories end in tragedy. Many who watch these shows walk away concluding that the animals […]
I have a lot of respect for teachers. Dealing with overcrowded classrooms, budget cuts, and having to pay for many of your classroom supplies yourself just doesn’t seem worth the salary most teachers get paid. Now top that off with having to deal with demanding parents, disrespectful children (not all of them of course, but […]
A friend recently shared this picture of the two of us at her high school graduation (Aaacckk). It was a little shocking to do the math and realize how old the picture is. It got me thinking about what the girl in the picture has learned in the years since the picture was taken. The first two […]
This week, guest blogger Bryan Grossman shares some thoughts on communication and customer service. Bryan is a freelance writer/editor at BMG Communications. He is also an experienced newspaper reporter and editor who has written and published many articles and editorials related to communication in the workplace. To learn more about Bryan or to contact him, check […]
Please—a simple word that shouldn’t require a reminder. Our mothers demanded it when we were children. “What’s the magic word?” “What do we say when we want someone to pass the broccoli?” “No thanks,” perhaps. As we get older, move out on our own, and no longer rely on our mothers to keep us in […]