From small businesses to large corporations, many organizations are finding that their next generation of leaders just isn’t prepared to take the reins. Although leadership candidates are often technically proficient in their areas of expertise, they don’t have key leadership skills that are needed to successfully make the transition from peer to boss! As a result, these new leaders are tanking employee morale, their departments less productive, conflict increases, and customer service is suffering.
If you don’t want your organization to face these negative consequences, it’s time to take action to develop your next generation of leaders and manager by helping them master critical leadership skills such as:
Interpersonal skills – such as choosing words wisely, effective nonverbal communication, and active listening
It is essential that leaders have the ability to communicate one-on-one with THEIR leaders, those they lead, customers, vendors, and the public, both face-to-face, on the telephone, and in writing. Unfortunately, many leaders just don’t have the interpersonal skills to be successful when leading and managing people.
Providing effective feedback- both positive and negative
If your next generation of leaders’ idea of feedback is the annual performance appraisal, you’re in trouble. It’s critical that leaders be able to effectively provide DAILY coaching and feedback to employees, peers, and supervisors. This includes redirecting poor performance, feedback to maintain good performance, and praise to reward excellent performance.
Dealing with conflict
Too many leaders create unnecessary conflict between themselves and employees as well directly or indirectly instigating conflict between employees. A leader with great conflict resolution skills sees conflict as an opportunity to get things out in the open and solve problems. However, it takes specific understanding of individual conflict styles, the conflict process, and how to hold conflict discussions to reap the benefits of a positive outcome from a conflict situation.
Leading effective meetings
Most employees feel they spend way too much time in meetings, resulting in low employee morale and productivity. Most leaders don’t understand the before, during, and after work needed to make meetings work. Their poor planning and preparation, ineffective meeting facilitation, and lack of follow up are a key factor in why meetings are a waste of time. Great leaders know how to plan, facilitate, and follow up after meetings so that meetings are productive for everyone involved and the meeting achieves its goals.
So what can you do if you’re employees don’t have these skills? We have a solution!
If you want your organization to succeed once the next generation has taken over, you need to prepare them to “take the reins,” by helping them master these and other critical communication skills.
To help you achieve this goal, I’m offering you my “Critical Communication Skills for Leaders and Business Professionals,” self-paced virtual training at a 20% discount (almost a $100 savings!) when you purchase the program using the coupon code: SUMMER 20 by June 30!**
To register, go to: https://app.ruzuku.com/courses/22567/about
**If you need to register a group of employees, please contact me so I can set up a special “Your Organization Leadership University” just for your employees – so they can learn together and interact throughout the program.