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Amy Castro-Leadership & Team Development Expert
  • About
  • Live & Virtual Solutions:
  • — Amy’s Live & Virtual Program Topics
  • — Online Training
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  • Event Planners
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Responding to Customer Service Failure
Performance Communication
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Responding to Customer Service Failure

No matter what business you’re in, there will be times when things go wrong when serving your customers. From forgetting to process an order to selling a product that doesn’t meet the customer’s expectations, you’re going to let your customers down. Customer service failures don’t have to define you. It’s how you RESPOND to service […]

Amy Castro
April 26, 2021
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Responding to Customer Service Failure
Performance Communication
0
0

Responding to Customer Service Failure

No matter what business you’re in, there will be times when things go wrong when serving your customers. From forgetting to process an order to selling a product that doesn’t meet the customer’s expectations, you’re going to let your customers down. Customer service failures don’t have to define you. It’s how you RESPOND to service […]

Amy Castro
June 26, 2020
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  • Linkedin
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  • Pinterest

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