Working to build a successful company requires time and dedication. However, many new businesses fail because they lack the fundamentals of running a business. For businesses these days, these fundamentals include more than just product knowledge and pricing. Today’s savvy business owner knows that to be successful in any business, you need a strong brand […]
Many businesses are in the position of having to replace employees who left during shut downs and aren’t coming back, while some whose businesses have grown during Covid-19 are adding staff to meet the needs of their customers. In the past few weeks, several new and existing clients have reached out to me asking for […]
At least a few times a month, I get a call from a client who wants me to “fix” an employee with training or coaching. “He’s got great computer skills, but he’s rude to our customers.” “She’s very efficient, but we had to move her to the back office because she can’t get along with […]
As a trainer, I often get calls from leaders who want me to teach them how to “fix” employees, or worse, want me to “fix” their worst employees myself. One of the main purposes of training is to help people learn new skills. If the person needs new skills, I’m in. However, training cannot fix […]
Have you ever suffered from BSS? Body Snatcher Syndrome? You know it. It works like this: You THINK you’ve done everything right in the interview process and you THINK you’ve found the right person for the job, but somehow between the interview and the first day of work, the person you hired is body snatched […]
Do you ever wonder why the person you meet in a job interview somehow disappears right after the interview and their unskilled, sloth-like, Doppelganger-with-an-attitude shows up for the first day of work? One of the answers lies in Behavioral Interview Questions. Sharon Maaz, president of the Association of Business and Professional Women, wondered the same […]
