6 Customer Experience Secrets that Will Change the Way You Do Business

6 Customer Experience Secrets that Will Change the Way You Do Business

Working to build a successful company requires time and dedication. However, many new businesses fail because they lack the fundamentals of running a business. For businesses these days, these fundamentals include more than just product knowledge and pricing. Today’s savvy business owner knows that to be successful in any business, you need a strong brand […]

Successful Virtual Hiring: Read This Before You Scrap Your Old Processes

Successful Virtual Hiring: Read This Before You Scrap Your Old Processes

Many businesses are in the position of having to replace employees who left during shut downs and aren’t coming back, while some whose businesses have grown during Covid-19 are adding staff to meet the needs of their customers. In the past few weeks, several new and existing clients have reached out to me asking for […]

Stop Kissing Frogs and Start Hiring Right with Behavioral Interview Questions

Stop Kissing Frogs and Start Hiring Right with Behavioral Interview Questions

Do you ever wonder why the person you meet in a job interview somehow disappears right after the interview and their unskilled, sloth-like, Doppelganger-with-an-attitude shows up for the first day of work? One of the answers lies in Behavioral Interview Questions. Sharon Maaz, president of the Association of Business and Professional Women, wondered the same […]