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Empower Your Employees: Stop Telling and Start Asking
Performance Communication
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Empower Your Employees: Stop Telling and Start Asking

I was teaching a full-day workshop one time for a local municipality. Throughout the day, the Fire Chief attending kept leaving the room to take calls. When we came back from one of our breaks, he apologized for the interruptions, saying, “I don’t understand why they keep calling,” to which I replied, “Because you keep […]

Amy Castro
March 4, 2019
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