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Amy Castro-Leadership & Team Development Expert
  • About
  • Live & Virtual Solutions:
  • — Amy’s Live & Virtual Program Topics
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  • — For Pet Industry Experts
Easy Steps for Dealing with Difficult Customers
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Easy Steps for Dealing with Difficult Customers

As an avid animal rescuer, I’d rather wrangle a feral cat or deal with an aggressive dog than to face an angry human. Unfortunately, it’s our human customers who pay the bills, so figuring out ways to deal with the difficult ones is a must. Here are some things I’ve learned in more than 25 […]

Amy Castro
January 26, 2022
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