This week’s blog post is a guest post about conflict resolution by Rob Pennington, Ph.D. Dr. Rob is an educational psychologist who specializes in helping executives improve team performance through a balance of authority and collaboration. He is also an organizational consulting, executive coach, speaker, and award-winning author. The insights and wisdom he shares represent a […]
Conflict is an inevitable consequence of human interaction. However, most of us don’t like to confront conflict at all, let alone by ourselves. As a result, we seek support from others. Instead of going directly to the person with whom we have a problem, we discuss the situation with just about everyone else, hoping they’ll […]
I was with a group of healthcare leaders when one person posed the question, “How do you manage conflict?” Many of the responses I heard surprised me. There was a lot of advice to “wait and see what happens,” “let it go,” and “rise above.” The advice given seemed to directly contradict what healthcare leaders would […]
