Conflict Resolution Achieved: With Just Three Simple Questions

Conflict Resolution Achieved: With Just Three Simple Questions

This week’s blog post is a guest post about conflict resolution by Rob Pennington, Ph.D. Dr. Rob is an educational psychologist who specializes in helping executives improve team performance through a balance of authority and collaboration. He is also an organizational consulting, executive coach, speaker, and award-winning author. The insights and wisdom he shares represent a […]

When Confronting Conflict, Speak for Yourself

When Confronting Conflict, Speak for Yourself

Conflict is an inevitable consequence of human interaction. However, most of us don’t like to confront conflict at all, let alone by ourselves. As a result, we seek support from others.  Instead of going directly to the person with whom we have a problem, we discuss the situation with just about everyone else, hoping they’ll […]

What Conflict and Cancer Have in Common

What Conflict and Cancer Have in Common

I was with a group of healthcare leaders when one person posed the question, “How do you manage conflict?”  Many of the responses I heard surprised me. There was a lot of advice to “wait and see what happens,” “let it go,” and “rise above.” The advice given seemed to directly contradict what healthcare leaders would […]