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6 annoying phone habits you need to stop right now!
Performance Communication
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6 annoying phone habits you need to stop right now!

I was presenting a customer service program last week when a participant asked how to handle customers who exhibited “bad cell phone behavior”, i.e., continued to talk on their cell phones while she tried to help them. “Isn’t that rude?” she asked. She was obviously a nicer person than I am, since she had to […]

Amy Castro
June 27, 2018
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