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Amy Castro-Leadership & Team Development Expert
  • About
  • Live & Virtual Solutions:
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Are you THAT customer? The one employees hate?
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Are you THAT customer? The one employees hate?

I understand that everyone has bad days and one day’s actions might not be a true reflection of that person. I understand that you can’t know what else might be going on in someone else’s life that could cause them to behave badly. I also understand that dealing with customers who are schmucks comes with […]

Amy Castro
October 11, 2018
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