Most of the conflict I have experienced in my life, both firsthand and secondhand, has not been the result of factual disagreement, but of differing perceptions. Every day we interact with others, “notice” their behavior, and then proceed to draw conclusions about what it is, what it means, etc. Our interpretations, and thus our final perceptions, […]
Without even realizing it, you may have let wimpy words and powerless phrases sneak into your vocabulary. These words and phrases tell others that you’re unsure of yourself, your ideas, and your position. The result? They’re likely zapping your personal power and credibility at work. If you want to project confidence and authority and need […]
I’ve done many blog posts on how to be a better leader and supervisor as well as some that help readers identify when they’re not being at their best. However, I hadn’t thought about turning the tables and looking at the issue from the employee’s perspective, that is, what you should do if you have a […]
The first step in bridging the workplace generation gap is understanding that you have one and how extensive it is. By identifying your employees’ generations (no, don’t ask how old they are), you can take the first steps toward bringing your team together. From Harvard Business Review to Inc Magazine, articles about “Generations in the […]
If you’re over 30, you’ve probably made the mistake of trying to dump everyone under 30-ish into the much maligned box called MILLENNIAL. This post isn’t going to be about my beliefs that Millennials have received a bad rap by old folks (how does that feel Traditionals, Boomers, and X-ers?). It’s going to be about […]
‘Tis the season for holiday events including those at work and in your professional organizations. These events can be great times to really get to know your coworkers and colleagues, a chance to network and make new connections, and overall, an opportunity to shine as bright as Rudolph’s nose. ‘ However, every year I see […]
Tis the season for holiday gatherings including those at work and in your professional organizations. These events can be great times to really get to know your coworkers and colleagues, a chance to network and make new connections, and overall, an opportunity to shine as bright as Rudolph’s nose. However, inappropriate or thoughtless behavior at […]
15 years ago, when we put a pool in our backyard, I had the unfortunate honor of being the only person home when they “turned over” the pool to us. That means I was the one who was taught how to clean the pool, backwash the filter, empty the skimmer baskets, etc. So for the […]
While the entire Texas coast is still trying to recover from Hurricane Harvey, many of my clients who were affected by the storm are calling to say they need help in the area of communication. Even though budgets are tight and many have been hit by expenses that couldn’t have been foreseen when budgets were […]
As a communication fanatic, I may be biased, but I think it’s time people stop taking communication for granted and start adding up the cost of poor communication. Too many people assume because their mouths work, their ears work, and they can read and write, that means they’re communicating. To a certain degree, they’re right. They […]
