Many businesses are in the position of having to replace employees who left during shut downs and aren’t coming back, while some whose businesses have grown during Covid-19 are adding staff to meet the needs of their customers. In the past few weeks, several new and existing clients have reached out to me asking for […]
In these stressful times, it can be easy to put your head down and focus so hard on dollars and cents and your bottom line, that you lose your focus on your organization’s main purpose: to serve your customers. Here’s a past blog post that will help remind you and your team of the mistakes […]
I think I’ve spent more time in Zoom meetings over the past two months than I have in my life! I’m sure many of you feel the same. One of the common themes of the meetings I’ve been in has been “How do we survive and keep our businesses alive when our doors are closed […]
Whether you chose to work remotely or you’ve been thrust into the world of “telecommuters” by world events or changes in your business or industry, trying to manage a remote team brings challenges to even the most experienced leaders. In times of crisis, it’s very important that you realize your employees may feel like their […]
I don’t know about you, but over the past few weeks during this Coronavirus crisis, I feel that businesses are communicating from a position of panic. Businesses I used to hear from once a month or so are sending me emails weekly with SELL, SELL, SELL screaming from their content. During difficult times, your goals […]
\Although telecommuting isn’t new, the Coronavirus has made working from home the only way to stay in business for many organizations. Employees who never thought they’d work from home now find themselves struggling to carve out office space in their homes and juggling getting work done with bored kids who will likely be out of […]
With many offices shutting down and companies asking employees to work from home, we have a whole new group of telecommuters who are trying to not only figure out how to work from home successfully, but also juggle kids and pets too. As someone who has been working from home for more than 25 years, […]
With public events around the world being cancelled due to coronavirus concerns, air and other travel plummeting, and people looking at their coworkers and clients funny with every cough or sniffle, many people have been asking how we can maintain a sense of civility, camaraderie, and respect when everyone is afraid to get too close […]
Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what staff is doing, standard operating procedures aren’t followed, important things often “fall through the cracks,” there’s a lot of redundancy of effort and communication, and any improvements implemented quickly go by […]
I woke up feeling cranky this morning. The weather is gray and ugly. My foster kitten Dewey never stops meowing and it’s incredibly annoying. My dog has to be walked on a leash instead of just being let outside because she recently had knee surgery. She kept me standing out in the wet grass for […]
