Keeping Your Cool When Situations Heat Up

July 21, 1:30 pm CST

Can’t make it live? Register anyway and get the full recording!

In today’s stressful world, with demanding customers, difficult coworkers, and frustrating family members, it can be extra challenging to keep your cool when things heat up.
✔ Learn why emotions go from zero to 60 so fast
✔ Identify “hot buttons,” and learn how to avoid letting others push yours.
✔ Learn how to stay focused on your goals so your emotions don’t get the best of you.
✔ Walk away with specific communication techniques that keep your emotions in control, but also allow you to assertively navigate difficult situations without becoming a doormat.
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Office Politics for Leaders and Managers

August 3, 1:30 pm CST

Can’t make it live? Register anyway and get the full recording!

Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. However, learning to manage office politics and relationships is critical to your career success!
✔ Learn to create and maintain relationships.

✔Learn the importance of communicating and working with your peers in a way that is mutually beneficial.

✔Understand the positive aspects and become a better team member to be more successful and productive.

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