Hiring the Right Fit Employee Can Be Difficult.
The wrong hire not only costs a lot, but can drive current employees away and lead to loss of customer trust. Even if you find the "right fit" employee, then you have to onboard them, train them, and keep them motivated if you want to keep them!
Amy's Here to Help.
The key to creating an exceptional team that delivers a 5-star customer experience is finding the right-fit person for every position in your organization. In the pet industry, for example, it is all too common to hire someone who is great at interacting with animals, but whose organization and people skills leave a lot to be desired!
Amy’s real-world experience as a leader, business owner, and president of a nonprofit animal rescue, combined with her master’s degree in communication, and more than two decades working with small businesses and large organizations like NASA and Texas Children’s Hospital, allows her to give organizations the tools needed to consistently hire great employees, improve training processes, and develop leaders & teams that thrive.
Renu Bonner
Molly Maid - A Neighborly CompanyAmy's virtual programs are just as fantastic as her in-person programs. She's engaging, energetic, and gets people interested and involved. Activities give participants the opportunity to share their input with Amy and each other in breakout groups and in the main session. Her expertise and enthusiasm comes right through your computer screen and allows your staff to learn without leaving the office. I highly recommend Amy's virtual programs as a convenient, cost saving option to in-person training and seminars.
Anhlan Nguyen, PhD
Executive Director, Lyceum GlobalAmy presented an excellent VIRTUAL workshop on "Maintaining good customer relationships in difficult times" for our participants from across the country. Her practical approach with a great way to engage the audience and helped us to identify action items that we can implement right away to maintain and continue develop relationships with our client even in this tough time. We received excellent feedback from the workshop participants and we look forward to having Amy back in the future for another virtual program!
Audrey Morton
Community Services, Disaster RecoveryYour class Wednesday morning was the best I’ve attended, yet. Your mix of interaction in various ways, your pace and the subject matter kept me riveted in your virtual program. I even turned off my cell ringer and I only do that in church!
Amber Auge
Continuing Education Manager - American Veterinary Medical Assn."Amy Castro is very easy to work with. She is willing to go above and beyond expectations when creating a presentation that will work best for the audience. She did her homework and asked a lot of questions to be sure she was prepared and it came through in her presentation. Amy was rated as one of our top speakers and provided a very interactive experience that allowed attendees to walk away with actionable items to take back to their practices. I would highly recommend Amy Castro to speak at any event."
Elizabeth Fu
Senior ManagerAmy is a dynamic presenter and engages the audience well. I’ve had the pleasure to work with her on three different occasions and she adapted to evolving needs and delivered content in a way that resonated with participants well after the event.
Susan Keeble
Vice President - Customer SolutionsAmy fills her presentations with amazing content she delivers in a clear and concise manner with just the right amount of wit to engage all employees. I heartily recommend her for any training where you need the best of the best!
Elizabeth Wojtowicz
Human Resources DirectorAmy’s program was energizing, fun, informative, and thought provoking. I learned how to use a “best employee” profile to design questions to identify right-fit candidates. I also learned the importance of designing benchmark answers and quantifying them.
Gayle Cook
City ManagerAfter many staff members were anxious to improve their presentation skills, we engaged Amy and she was a breath of fresh air. Her sessions kept participants involved from beginning to end. How many times do you get all positive comments from a group?
Keith Hardcastle
Director of Human Resources and Staff ServicesAmy has great delivery and her content was really useful. After attending “I Dare You to Hire the Right Fit Employee Every Time,” I’ll be able to improve hiring processes by asking more effective questions and grading responses.
Chrystal Bailey
Human Resources ManagerAmy is thought provoking, interactive, and funny, and provided very useful tips I can implement right away!
Norm Stuart
Safety and Risk Management CoordinatorAmy is one of the most dynamic and professional trainers I have worked with. The quality of her training is indicative of the time she invests customizing it to the organization. Her upbeat personality and energetic style make her programs educational, enjoyable, and interesting for everyone.
Brandy Dangelmayr
Human Resources DirectorAmy has great energy and keeps the crowd engaged. I now know I need to develop better interview questions and a scoring system to evaluate employees.
Tri Nguyen
Founder & PresidentAmy’s program was invaluable to our organization. What a difference have I seen in my staff in terms of: effective management, organization, and most importantly communication. Her methodology proved to be extremely useful for any growing organization.
Bruce Mullins
General ManagerAmy Castro is one of the best trainers/facilitators we have used. She does a great job effectively designing and presenting programs that maximize time spent in training. She tailored each class to each audience, so the information presented maximized their learning. She easily communicated with people at all levels of our organization and the result was great for our associates.
Clay Pearson
City Manager, City of Pearland, TXI've gotten to know and appreciate Amy over several engagements with the City of Pearland. Amy is a smart, dedicated professional who has helped our leaders grow with coaching. She's provided training to senior staff through presentations about feedback. She's also completed with peers she brought alongside systems diagnosis and improvement. All that has been done in a productive, helpful way with our team to make improvements and deliver good results. I appreciate Amy and value her advice.
Renu Bonner
Molly Maid - A Neighborly CompanyAmy's virtual programs are just as fantastic as her in-person programs. She's engaging, energetic, and gets people interested and involved. Activities give participants the opportunity to share their input with Amy and each other in breakout groups and in the main session. Her expertise and enthusiasm comes right through your computer screen and allows your staff to learn without leaving the office. I highly recommend Amy's virtual programs as a convenient, cost saving option to in-person training and seminars.
Anhlan Nguyen, PhD
Executive Director, Lyceum GlobalAmy presented an excellent VIRTUAL workshop on "Maintaining good customer relationships in difficult times" for our participants from across the country. Her practical approach with a great way to engage the audience and helped us to identify action items that we can implement right away to maintain and continue develop relationships with our client even in this tough time. We received excellent feedback from the workshop participants and we look forward to having Amy back in the future for another virtual program!
Audrey Morton
Community Services, Disaster RecoveryYour class Wednesday morning was the best I’ve attended, yet. Your mix of interaction in various ways, your pace and the subject matter kept me riveted in your virtual program. I even turned off my cell ringer and I only do that in church!
Amber Auge
Continuing Education Manager - American Veterinary Medical Assn."Amy Castro is very easy to work with. She is willing to go above and beyond expectations when creating a presentation that will work best for the audience. She did her homework and asked a lot of questions to be sure she was prepared and it came through in her presentation. Amy was rated as one of our top speakers and provided a very interactive experience that allowed attendees to walk away with actionable items to take back to their practices. I would highly recommend Amy Castro to speak at any event."
Elizabeth Fu
Senior ManagerAmy is a dynamic presenter and engages the audience well. I’ve had the pleasure to work with her on three different occasions and she adapted to evolving needs and delivered content in a way that resonated with participants well after the event.
Susan Keeble
Vice President - Customer SolutionsAmy fills her presentations with amazing content she delivers in a clear and concise manner with just the right amount of wit to engage all employees. I heartily recommend her for any training where you need the best of the best!
Elizabeth Wojtowicz
Human Resources DirectorAmy’s program was energizing, fun, informative, and thought provoking. I learned how to use a “best employee” profile to design questions to identify right-fit candidates. I also learned the importance of designing benchmark answers and quantifying them.
Gayle Cook
City ManagerAfter many staff members were anxious to improve their presentation skills, we engaged Amy and she was a breath of fresh air. Her sessions kept participants involved from beginning to end. How many times do you get all positive comments from a group?
Keith Hardcastle
Director of Human Resources and Staff ServicesAmy has great delivery and her content was really useful. After attending “I Dare You to Hire the Right Fit Employee Every Time,” I’ll be able to improve hiring processes by asking more effective questions and grading responses.
Chrystal Bailey
Human Resources ManagerAmy is thought provoking, interactive, and funny, and provided very useful tips I can implement right away!
Norm Stuart
Safety and Risk Management CoordinatorAmy is one of the most dynamic and professional trainers I have worked with. The quality of her training is indicative of the time she invests customizing it to the organization. Her upbeat personality and energetic style make her programs educational, enjoyable, and interesting for everyone.
Brandy Dangelmayr
Human Resources DirectorAmy has great energy and keeps the crowd engaged. I now know I need to develop better interview questions and a scoring system to evaluate employees.
Tri Nguyen
Founder & PresidentAmy’s program was invaluable to our organization. What a difference have I seen in my staff in terms of: effective management, organization, and most importantly communication. Her methodology proved to be extremely useful for any growing organization.
Bruce Mullins
General ManagerAmy Castro is one of the best trainers/facilitators we have used. She does a great job effectively designing and presenting programs that maximize time spent in training. She tailored each class to each audience, so the information presented maximized their learning. She easily communicated with people at all levels of our organization and the result was great for our associates.
Clay Pearson
City Manager, City of Pearland, TXI've gotten to know and appreciate Amy over several engagements with the City of Pearland. Amy is a smart, dedicated professional who has helped our leaders grow with coaching. She's provided training to senior staff through presentations about feedback. She's also completed with peers she brought alongside systems diagnosis and improvement. All that has been done in a productive, helpful way with our team to make improvements and deliver good results. I appreciate Amy and value her advice.
Amy's A.I.M.™ Process for Developing Leaders
& Building Amazing Teams is Simple:
#1 Assess
To truly solve the problem, we must first understand it, which is why we always start with a thorough needs assessment process.
#2 Intervene
Whether it’s consulting, coaching, or a live or virtual training program, Amy offers customized solutions based on your needs to help you achieve your goals.
#3 Maintain
Ongoing coaching and consulting programs, plus a full knowledgebase of books, in-person and online courses, webinars, and articles for continued improvement.
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