Great leaders know that discipline is just one of those things that comes with the job. However, most people who find themselves in...

Great leaders know that discipline is just one of those things that comes with the job. However, most people who find themselves in...

This week has been a very hectic week for me, and it's only Wednesday as I write this post. I've had many competing priorities and...

This week has been a very hectic week for me, and it’s only Wednesday as I write this post. I’ve had many competing priorities and...

One of my personal pet peeves is bad voicemail greetings. I can’t stand calling someone’s home and hearing a four year old giving a...

One of my personal pet peeves is bad voicemail greetings. I can't stand calling someone's home and hearing a four year old giving a...

This past weekend, I was recovering from oral surgery that left it difficult for me to talk or to get much work done. As a result, I...

As I caught up on my favorite shows and watched a few new ones, I realized that although we often think of television as a colossal,...

Every time I teach a “Making Meetings Work” workshop, I ask the group, “How many of you enjoy going to meetings?” Can you guess how many...

Every time I teach a "Making Meetings Work" workshop, I ask the group, "How many of you enjoy going to meetings?" Can you guess how many...

No matter what industry you’re in and no matter what your job title, your job description likely includes some requirement pertaining...

Technical expertise isn't enough to ensure career success. You must have excellent communication skills to achieve career longevity.

Over the years, I’ve discovered that there are two types of people when it comes to the issue of accountability. The first is the...

Over the years, I've discovered that there are two types of people when it comes to the issue of accountability. The first is the...

Every day we interact with others, “notice” their behavior, and then proceed to draw conclusions about what it is, what it means, etc....

Most of the conflict I have experienced in my life, both first and second hand, has not been the result of factual disagreement, but of...

Ah, performance appraisals. Some people hate them and the rest hate them too. As a result, many organizations are questioning the need...

Ah, performance appraisals. Some people hate them and the rest hate them too. As a result, many organizations are questioning the need...

When you accept the title of leader, manager, supervisor, or any other title that puts you in charge of a group of people, you also...

When you accept the title of leader, manager, supervisor, or any other title that puts you in charge of a group of people, you also...