BLOG ARTICLES BY AMY
Read this before sending your annual holiday letter
Several years ago, I mentioned to a friend that I couldn’t stand receiving certain holiday letters because of the things people write in them. Apparently she didn’t believe me when I told her I didn’t mean HER letters, because she didn’t send me her Christmas letter again for about 10 years. I promise I wasn’t […]
12 Dos and Don’ts for the Office Holiday Party- Updated for 2021!
Tis the season for holiday events including those at work and in your professional organizations. The office party can be a great time to really get to know your coworkers and colleagues, a chance to network and make new connections, and overall, an opportunity to shine as bright as Rudolph’s nose. However, every year we […]
Avoid Holidaze: 5 Tips for Coping with Holiday Stress
The holiday season is upon us and even though it’s relatively early, you might already be feeling stressed out, worried, and wishing it was over already. Don’t let this year be another year where you feel you have to just “survive” the holidays. The words holiday and stress do not have to go hand-in-hand! Here are […]
7 topics to avoid if you want to dodge holiday dinner table drama this year
I thought I’d get a jump-start on holiday-themed blogs this year so we can all be prepared for finding the joy in what can sometimes be a stressful season. To kick things off, let’s talk about holiday gatherings like Thanksgiving, which is just around the corner! Family holiday gatherings should be a time to reconnect, […]
4 Keys to a Meaningful Thank You
Since Thanksgiving a few weeks away, I was thinking about how infrequently we give thanks to the people in our lives. For many families it is tradition to give thanks during the Thanksgiving meal. Some even go around the table and ask everyone to state the things for which they are thankful. However, it’s not […]
9 Reasons Why Your Organization Must Have Standard Operating Procedures
Imagine being in the pre-op ward of a hospital and you’re getting ready to have a major surgery. Your surgeon comes by and you ask, “So what’s the plan Doc?” to which your doctor replies, “I don’t have one, I’m just going to go in and wing it.” Would you proceed with the operation or […]
Why Supporting a Nonprofit is Good for Business
As many of you may know, I’m the founder and president of a nonprofit, animal-rescue organization. I started Starlight Outreach and Rescue in October of 2017 to honor the life of Emma Starlight Hyde, who volunteered with me at our local animal shelter as a kitten foster. Every year our rescue helps save the lives […]
Delegate Like a Boss in 5 Easy Steps
If your plate is overflowing and you struggle to let go of the things on your to-do list, you need to watch this quick, 15-minute training program I did for Global Pet Expo this past Spring! In it, I share 5 easy steps you can follow to delegate “Like a Boss” today! People have a […]
Providing GREAT Customer Service In Difficult Times
I created this video at the beginning of the year to share some quick tips for providing great customer service during challenging times. Little did I realize then that the challenging times for many of you and your businesses would still be continuing now. If you or your team is struggling to maintain your customer […]