This week, I’m heading to the biggest conference of the year for professional speakers, the National Speakers Association’s Influence...

Let’s face it, most people would rather have a root canal than add another meeting to their calendar. With the average business person...

Women represent 50% of the population, 60% of college degree earners, 47% of the US workforce, and hold 52% of professional jobs....

Over the past week, the word “Accountability” has come up over and over again. Every time I hear the word “accountability,” it pushes one...

Motivation. The elusive Holy Grail of managers around the world. “Why aren’t my employees motivated?” “How can I motivate my employees?”...

On Monday, I was lucky enough to attend the opening keynote address at the Government Finance Officers Association which was presented by...

As far as I’m concerned, communication is the key to success in everything we do. From our relationships to our work, communication is...

I doubt there’s anyone reading this who hasn’t heard the saying, “honesty is the best policy.” It’s a simple statement about telling the...

Sometimes I feel like a social media lurker. I know I’m supposed to be actively posting on Facebook, LinkedIn, Twitter, etc., and I’m...

Today I facilitated a workshop for one of my favorite AND my longest- running client, Harris County Texas! It was a great group and our...

Right now, I’m writing this post from a hospital waiting room while my best friend is in surgery. Sitting with her in pre-op and...

As someone who speaks for a living, I can talk . . . a lot . . . about a lot of things. However, the difference between me and the...

Gossip is one of the many things that can lower workplace productivity. It can also create an environment of mistrust and can damage...

My response? “Hell no you can’t give me feedback on my photo!” Okay, that’s not really what happened. However, I will admit, that was my...

When you read what the most dangerous word in the world is, I’ll bet you’ll be surprised. When you saw the subject of this email, you...

Like many of you, I hate losing. When I was a child, I cried when I didn’t win a game. As an adult, I don’t like buying raffle tickets or...

The other morning I was up early and hoping to catch some cute video of the 10 foster puppies who currently reside in my dining room, of...

This encounter reminded me of two very important lessons about communication specific to HOW we ask questions. First, that past...

I realized recently that I used to do a lot better staying in touch, of keeping the lines of communication open with family members as...

Last week, I shared the high cost of poor listening. Although most of the time our poor listening isn’t an issue of life or death, we do...