“Couldn’t you be doing something more productive with your time?” This is one of my favorite sayings. It is such a mantra around my...

NOT APPROACHABLE! It may as well be written on the person's forehead. First, there's the lack of acknowledgement when you approach....

Pretty soon after we're born, our parents start encouraging us to talk. "Say mama," or "Say dada," they cajole, beg and bribe us to...

There are a lot of things we know we SHOULD do- exercise more, be kinder to people, eat healthier, get a jump start on that project....

Do you ever wonder why the person you meet in a job interview somehow disappears right after the interview and their unskilled,...

It's Sunday afternoon and my husband has just fallen off a ladder, out of a tree, and onto the ground. It all started when he went out...

This week's blog post is a guest post about conflict resolution by Rob Pennington, Ph.D. Dr. Rob is an educational psychologist who...

Many of us walk through life thinking other people push our buttons. That guy who cuts us off on the freeway makes us mad . The woman who...

Whether it's listening talking to someone and assuming that because they say, "uh huh," that they understand or sending an email and...

Greetings from Ireland! It's about 5:25 am here and I'm getting to start my last two full days of my UK/Ireland adventure. Many people...

When my brother and I were teenagers, we used to fight . . . a lot! I'll admit that most of our fights were ones that I started and were...

I'm five days into my trip to England and other than the obvious differences, such as their very fine British accent and the fact that...

There are a lot of myths surrounding the subject of nonverbal communication. The biggest being the oft quoted statistic stating that...

Think about the last time you tried to get a refund at a store, get an extension on a deadline, or even asked a child why he didn't...

This week's blog post is a guest post by Workplace Culture Expert Michelle Howison. Michelle holds Master’s degrees in Behavioral...

How often do we take the time to really think about the words we choose to express ourselves? In most instances, we use the first word or...

As some of you may remember, I wrote a post awhile back about the 8 Reasons Organizations Need Standard Operating Procedures. Although I...

This weekend I saw a news piece about a video that's gone viral on YouTube. "Every Opportunity,"  published by the Atlanta Speech School,...

In January of this year, I first met Tinkerbell. At the time, her name wasn't even Tinkerbell, she was just "Female, black, Chihuahua,...

The 25/5 rule is simple. It has two parts: 1. Don't say something in 25 words when 5 will do. 2. Don't use a 25-cent word when a 5-cent...