'Tis the season for holiday events including those at work and in your professional organizations. These events can be great times to...

Tis the season for holiday gatherings including those at work and in your professional organizations. These events can be great times to...

15 years ago, when we put a pool in our backyard, I had the unfortunate honor of being the only person home when they "turned over" the...

While the entire Texas coast is still trying to recover from Hurricane Harvey, many of my clients who were affected by the storm are...

As a communication fanatic, I may be biased, but I think it's time people stop taking communication for granted and start adding up the...

This week, I'm heading to the biggest conference of the year for professional speakers, the National Speakers Association's Influence...

Let's face it, most people would rather have a root canal than add another meeting to their calendar. With the average business person...

Women represent 50% of the population, 60% of college degree earners, 47% of the US workforce, and hold 52% of professional jobs....

Over the past week, the word "Accountability" has come up over and over again. First, it was a client who was looking for a customized...

Motivation. The elusive Holy Grail of managers around the world. "Why aren't my employees motivated?" "How can I motivate my employees?"...

On Monday, I was lucky enough to attend the opening keynote address at the Government Finance Officers Association which was presented by...

As far as I'm concerned, communication is the key to success in everything we do. From our relationships to our work, communication is...

I doubt there's anyone reading this who hasn't heard the saying, "honesty is the best policy." It's a simple statement about telling the...

Sometimes I feel like a social media lurker. I know I'm supposed to be actively posting on Facebook, LinkedIn, Twitter, etc., and I'm...

Today I facilitated a workshop for one of my favorite AND my longest- running client, Harris County Texas! It was a great group and our...

Right now, I'm writing this post from a hospital waiting room while my best friend is in surgery. Sitting with her in pre-op and...

Truman Capote once said, “ A conversation is a dialogue , not a monologue . That's why there are so few good conversations : due to...

Gossip is one of the many things that can lower workplace productivity. It can also create an environment of mistrust and can damage...

This week, I thought I'd share a short video with you on the power of positive phrasing. It's based on a segment in my "Customer Service...

The other day I was sitting at lunch with a group of people, when a woman I just met asked for my business card. She glanced down at it,...