For many of us, it’s the first word we learn, thus the popularity of baby T-shirts that read, “My name is No No” on the front. We learn...

“Life’s too short to drink bad coffee.” The comment came from my Bestie Bev, who was pretty much appalled that I would reheat a cup of...

I woke up feeling happy this morning. Yes, it was partly because my first conscious thought was, “I have the day off  today!” However, it...

When you were a child and were angry, upset, hurt, or frustrated, you probably didn’t have the words to express your emotions. It’s a...

Being concise and to the point helps improve the quality of your communication, whether in writing, on the phone, or in person. Working...

Thanksgiving is the kick-off to the holiday season. It’s often the first chance for family and friends to gather in large groups and...

Last week’s post, Identifying Generations in Your Workplace,  focused on identifying and understanding the five generations in the...

The first step in bridging the workplace generation gap is understanding that you have one and how extensive it is. By identifying your...

Most people don’t put much thought into what typeface they use when sending an email or creating a document. Some might avoid Comic in a...

I wrote this blog post when my daughter, now a rising junior, first went off to college. For those whose children will be going off to...

Every morning for the past three weeks, we’ve traveled together to downtown Houston to spend an hour or two at Gulf Coast Veterinary...

If you’re searching for a new job, the first hurdle you’ll have to cross is getting that job interview. In today’s competitive job...

When people think about etiquette, they often think about twelve course dinners, people in tuxedos and fancy dresses, high tea,...

Not many people realize that silence is a very powerful communication tool—sometimes even more powerful than nonverbal communication or...

In a recent post, I advocated “Getting Rid of Dead Weight Once and For All.” However, for many people, it’s one thing to know you need to...

Last week, I discussed the evolution of criticism, constructive criticism, and constructive feedback. I also outlined the benefits of...

Over the years, I’ve seen an evolution in terms used for negative feedback. The first term I remember hearing is “constructive...

At this time of year, many parents are facing their only (or last) child’s high school graduation. In a few short months, their children...

A recent “Dealing with Difficult People” breakfast workshop reminded me that sometimes, when all else fails, it’s best to just get rid of...

Whether you categorize yourself as a “good” communicator or just “okay,” it’s important that your communication skills constantly evolve....