In the 20 plus years I’ve been in the adult working world, I’ve found that people vary greatly in their ability to “leave it at the...

One of the things I’ve noticed about the organizations I’ve served in more than 20 years in business, is that the organization’s...

How many times have you been in a situation when a person’s mouth said one thing, but everything else about them seemed to be saying...

I’m sorry, but was I wrong to be upset? Here it was, well after 10 am and he knew YESTERDAY there was a problem. Why didn’t he let me...

I recently received an email from a manager asking for help. She works in a medium-sized organization and struggles with delegation, even...

The other day I was in a doctor’s office waiting room when a woman sitting across the way said LOUDLY to the man next to her, “What time...

As a communication fanatic, I may be biased, but I think it’s time people stop taking communication for granted and start adding up the...

This week, I’m heading to the biggest conference of the year for professional speakers, the National Speakers Association’s Influence...

Let’s face it, most people would rather have a root canal than add another meeting to their calendar. With the average business person...

In my “Monday Motivation for Performance Communicators,” email this week, I wrote about why we need to stop doing so much whining. But...

Women represent 50% of the population, 60% of college degree earners, 47% of the US workforce, and hold 52% of professional jobs....

Over the past week, the word “Accountability” has come up over and over again. Every time I hear the word “accountability,” it pushes one...

Motivation. The elusive Holy Grail of managers around the world. “Why aren’t my employees motivated?” “How can I motivate my employees?”...

If you’ve ever seen one of those “When Animals Attack,” reality television shows, you know they’re based on stories and sometimes graphic...

As far as I’m concerned, communication is the key to success in everything we do. From our relationships to our work, communication is...

Sometimes I feel like a social media lurker. I know I’m supposed to be actively posting on Facebook, LinkedIn, Twitter, etc., and I’m...

Today I facilitated a workshop for one of my favorite AND my longest- running client, Harris County Texas! It was a great group and our...

Right now, I’m writing this post from a hospital waiting room while my best friend is in surgery. Sitting with her in pre-op and...

It doesn’t matter if you’re a small business owner, department manager, or CEO of a large corporation, discipline is something that comes...

As many of you know, I currently have 10 puppies living at my house. Now I will tell you, 10 puppies can be noisy, messy, and a bit of a...