I’m all about building rapport, communicating, and creating great relationships with people at work, including your boss. However, there...

Statistics, extrapolations and counting by Radicati Group from February 2015  estimate the number of emails sent per day (in 2015) to be...

Before smartphones were in the hands, pockets, purses, and bras of everyone, I was one of those those people who fought getting a phone...

Love is in the air this week! I was trying to think of a Valentine’s Day related post for this year and looked to previous years’ posts...

A few weeks ago, I put out a “cry for help” on Facebook because I was stuck for ideas for my blog. One of the topics that came up and was...

Most of us would say that we hate it when people lie to us. However, if we’re honest, we’d admit that we’re all liars at one time or...

If you have pets, you probably spend at least some time each day talking to them. On an intellectual level, most of us realize that our...

If you’re a friend of mine, or you’ve been in one of my audiences, you may have heard me mention that I am a critic . . . of people,...

Most people don’t like to make New Year’s Resolutions because they don’t last much past January 10th. However, this year, I challenge you...

The holiday season is a time when many people turn their attention to giving. Although this should be a joyful process, it is often one...

Several years ago, I mentioned to a friend that I couldn’t stand receiving SOME holiday letters because of the things people write in...

Tis the season for holiday gatherings including those at work and in your professional organizations. These events can be great times to...

This week, I’m posting my blog early because with Thanksgiving just two days away, we’re officially starting the holiday season-...

The money taboo is nothing new. For most of us, how much we have, how we choose to spend it, and whether we’re having financial...

15 years ago, when we put a pool in our backyard, I had the unfortunate honor of being the only person home when they “turned over” the...

Not many people realize that silence is a very powerful communication tool—sometimes even more powerful than nonverbal communication or...

While the entire Texas coast is still trying to recover from Hurricane Harvey, many of my clients who were affected by the storm are...

One of my personal pet peeves is bad voicemail greetings. I can’t stand calling someone’s home and hearing a four year old giving a...

Most people would rather get a root canal than initiate a conflict or problem discussion with a coworker, employee or family member....

When it comes to things they don’t want to do, people generally don’t go quietly. They passively or actively resist, question, argue, and...