In my consulting work with organizations, I'm often asked to work with leaders who are having "issues" with their relationships with...

The best leaders know that dealing with problem employee behavior is just one of those things that comes with the job. However, most...

I've always wanted to plant a garden, so several years ago I did. Since I wanted it to be successful, I really gave my garden a lot of...

Today has not been a good day. It started off badly when the GPS on my phone and the one in my car contradicted each other with the...

You bet business etiquette does matter! In fact, it matters now more than ever. That's why, instead of a regular blog post today, I...

"So . . . how's it going?" "Fine." Most leaders know how important it is to regularly check in with their employees to see how things are...

When writing this blog, I often get long-winded in my attempt to explain, define, provide examples, etc., so that people, "get it."...

In seven short days, my biggest life dream will become a reality. As many of you know, I'm very passionate about animal welfare and have...

Yesterday, I was asked by a client to re-run this post from a few years ago. Jack, my Doberman, died in December 2017 at the age of 13....

I'm all about building rapport, communicating, and creating great relationships with people at work, including your boss. However, there...

Statistics, extrapolations and counting by Radicati Group from February 2015  estimate the number of emails sent per day (in 2015) to be...

Before smartphones were in the hands, pockets, purses, and bras of everyone, I was one of those those people who fought getting a phone...

Love is in the air this week! I was trying to think of a Valentine's Day related post for this year and looked to previous years' posts...

A few weeks ago, I put out a “cry for help” on Facebook because I was stuck for ideas for my blog. One of the topics that came up and was...

Most of us would say that we hate it when people lie to us. However, if we're honest, we'd admit that we're all liars at one time or...

If you have pets, you probably spend at least some time each day talking to them. On an intellectual level, most of us realize that our...

If you're a friend of mine, or you've been in one of my audiences, you may have heard me mention that I am a critic . . . of people,...

Most people don't like to make New Year's Resolutions because they don't last much past January 10th. However, this year, I challenge you...

The holiday season is a time when many people turn their attention to giving. Although this should be a joyful process, it is often one...

Several years ago, I mentioned to a friend that I couldn't stand receiving SOME holiday letters because of the things people write in...