top of page


Your 2024 Holiday Party Survival Guide: Dos, Don’ts, and a Dash of Reality
The holiday season has officially arrived, and with it comes many annual office and professional organization holiday parties. These...
Amy Castro
Dec 2, 20243 min read
2 views
0 comments


The Power of Nonverbal Communication in Leadership
As leaders, we focus a lot on what we say: preparing for meetings, writing the perfect email, or rehearsing for presentations. But the...
Amy Castro
Nov 15, 20244 min read
4 views
0 comments


Mastering Perception Checking: Avoid Unnecessary Conflicts
I never learned how to avoid conflict as a kid, but I did learn a few things about conflict that I think are interesting. For example,...
Amy Castro
Aug 6, 20243 min read
14 views
0 comments


Break Bad Habits and Thrive in Both In-Person and Virtual Meetings
Every time I teach a "Making Meetings Work" workshop, I ask the group, "How many of you enjoy going to meetings?" Can you guess how many...
Amy Castro
Jul 29, 20243 min read
1 view
0 comments


How to Improve Listening Skills: Stop These 6 Bad Listening Habits!
In a previous post, I discussed how to Improve Your Listening in Six Easy Steps . However, sometimes the first step to improving your...
Amy Castro
Jul 22, 20243 min read
7 views
0 comments
Top 8 Communication Mistakes That Could Destroy Your Career
No matter where you work or what you do, possessing at least "good" communication skills can make or break your career. Just think about...
Amy Castro
Jul 15, 20242 min read
1 view
0 comments
Why Your Organization Desperately Needs SOPs
Would you fly on a plane knowing that the maintenance crew and pilots were "sort of" trained, didn't use checklists, and were allowed to...
Amy Castro
Jul 8, 20243 min read
0 views
0 comments
10 Reasons Why Regular Staff Meetings Improve Workplace Productivity and Prevent Chaos
Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what...
Amy Castro
Jul 1, 20244 min read
8 views
0 comments
post title
Imagine if you worked in an organization where staff members have no idea what other staff members are doing, management has no idea what...
Amy Castro
Jul 1, 20244 min read
0 views
0 comments
Why Today's Leaders Need Emotional Intelligence
As someone who has trained leaders for more than 25 years, one of the biggest challenges I see leaders facing is making the transition...
Amy Castro
May 9, 20233 min read
1 view
0 comments
You're right! Your coworkers don't like you. Here's why.
Have you ever felt like you're the odd one out at work? Do you struggle to fit in with your coworkers or wonder why they don't seem to...
Amy Castro
Apr 3, 20233 min read
1 view
0 comments
Dos and Don'ts for Attending Professional Holiday Parties - Updated for 2022!
Tis the season for holiday events including those at work and in your professional organizations. The office party can be a great time to...
Amy Castro
Nov 29, 20225 min read
0 views
0 comments
6 Bad Listening Habits You Need to Break Now
People often ask me what's the first step to becoming a better listener. The answer? Get rid of your bad listening habits. As much as we...
Amy Castro
Sep 23, 20223 min read
0 views
0 comments
Ask yourself this one question and you'll automatically be more productive
“Could you be doing something more productive with your time?” This is one of my favorite sayings. It is such a mantra around my house,...
Amy Castro
Aug 14, 20222 min read
0 views
0 comments
Steps to Becoming a More Empathetic Leader
Many people define empathy as the ability to step into someone else's shoes. However as a leader, it's more than that. It is the things...
Amy Castro
Jul 23, 20225 min read
0 views
0 comments
5 Characteristics of Great Leaders
Let's face it, being a leader is challenging. Most of us never anticipate when we take on a leadership role the amount of time we'll...
Amy Castro
Jul 10, 20223 min read
0 views
0 comments
Top Posts from 11 Years of "The Performance Communication Blog"
#As I was sitting here today planning this week's blog post, I realized that this week is the 11th anniversary of my Performance...
Amy Castro
May 2, 20221 min read
0 views
0 comments
Give 'em the chocolate cake!
A while back, I was shopping in a retail client’s place of business doing some “recon” before preparing a customer communication program...
Amy Castro
Apr 20, 20222 min read
0 views
0 comments
Easy Steps for Dealing with Difficult Customers
As an avid animal rescuer, I'd rather wrangle a feral cat or deal with an aggressive dog than to face an angry human. Unfortunately, it’s...
Amy Castro
Jan 26, 20224 min read
0 views
0 comments
Read this before sending your annual holiday letter
Several years ago, I mentioned to a friend that I couldn't stand receiving certain holiday letters because of the things people write in...
Amy Castro
Dec 13, 20213 min read
0 views
0 comments
bottom of page